- Modes of Payment & Communication:
- Payment for services is due at the time the services are rendered. We accept DD, cheques, money-orders and bank transfers.
- Payment modes can be found here: Payment Modes
- Invoices are sent out by email. There is no snail mail billing system.
- Failed-Payments - Penalties:
Payments not made within the time frame will be considered as Failed Payment.
- Returned cheques will be charged INR.750 handling fee.
- Balances over 30 days will be subject to interest charges of 24% per annum of the total billed amount or minimum charge of INR.150 whichever is higher will be levied.
- Any claims from beneficiaries for any support / product-warranty shall be considered as payable service, in this period
- Balances pending over 90 days will be subject to discontinuation / deactivation of service with notice.
- Service / Contract Renewal Process:
- Invoice generate and shared 15 days prior to the expiry.
- Intimation mails will be sent on 1st, 5th, 10th, 13th, 14th days of the invoice. After service expiry user will be intimated every 5 day till the service closure.
- The licenses of the rendered services will get expire if the invoices not paid within the due date.
- After expiry of the service every 3rd day user will get intimated till service closure.
- Payment Terms:
- Transactions with a value of less than or equal to INR.5000 full payment is due in advance of work commencing. Projects with a value of more than INR.5000 may be paid in two amounts; half in advance of work commencing and half when the project is substantially complete.
- All prices are in Indian Rupees.
- Projects on behalf of foreign clients are gladly accepted, however please contact us first regarding acceptable payment methods. They will vary depending on your location.
- All payments, both India and foreign, are non-refundable, so be sure you completely understand the nature of any project before you made commitments.
- If you have any questions concerning your account, please contact us for an explanation.
- Whenever you are ordering for any type of product/service with eeilindia.com you are confirming that you have read the above payment policy and agree to and accept it.